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EMOTIONAL
INTELLIGENCE
EMOTIONAL
INTELLIGENCE
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What is EQ?
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Why is EQ important?
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Assessment of your current EQ
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Needs Assessment
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Best Practices
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Return on Investment
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Troubleshooting
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Change Management
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Defining your EQ
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Reflection Prompts

90%
of top performers score high on emotional intelligence; just 20% of low performers score high on emotional intelligence
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